Almost a final word

It could have been,should have been, would have been a super duper cruise.If only.If only I was not told in Southampton when being checked in that the cabin 5194 I had paid for had been changed to 5131.No explanation whatsoever.Once on board I went to the purser's office to seek some clarity on the matter.None was offered and 8 days later I left the ship none the wiser.The disappointment was put on hold when the first evening in the Britannia restaurant I was given a table 304 just to myself,It was the worst table-end of a dark kind of elevated runway,not much of a view-and the best table-far away from any inquisition.Then the night came and slowly it began to dawn on me that not only had I the worst table,but I also had the worst cabin.Sitting above an engine room,the strangest of noises came from the bowels of the ship and the metal frame of the balcony multiplying any sound.The banging,the clanging,the heaving,the sighing.After several days on board I wanted to purchase more internet minutes.My account was blocked.How can it be,I asked a female server in the purser's office,there are some dollars left from the amount I had deposited into the account plus the $195 credit given to me by Cunard when I had made the booking that has not been touched.Because you are paying cash,you must register a card to benefit.What?!First they do not give me the cabin I had paid for,then they do not give me the credit that was a part of the booking contract,without any conditions being attached.The behaviour of Cunard has been shameful and has left a nasty taste in my mouth.